Imagine, after all the planning and effort, between 70-80% of all change initiatives fail! How does this happen? Picture your organization shaped like a giant funnel. Top management will be the skinny tip at one end. The folks at the other end, which are the bulk of your organization’s employees, will either help the change succeed, or they will create such resistance that it will fail. You can visualize how easy it is for that number of people to gain momentum for one direction or the other.
To develop momentum at the front end, team leaders will draw heavily on the skills they learned in the two foundational modules in the Leadership Essential Series, skills such as listening, encouraging team members participation, creating clear concise messages and managing non-verbal behavior. This course will help supervisors realize that resistance is normal and it is on the path to accepting the change. Team leaders practice having change conversations and working with resistance while developing the skills that will help their teams embrace change.